Privacy Policy

Our Privacy Policy covers the collection and use of personal information that may be collected by us on any occasion you interact with IAQAA, such as when you visit our website or social medias pages or office, use our on line material and services.

Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at IAQAA.

Collecting and storing your information

The personal information we receive is stored through MembershipWorks, a WordPress integrated membership system designed purposefully to ensure security of that information. It is accessible only by approved IAQAA persons appointed by IAQAA Committee to manage membership, sponsorship and events.

There are several situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing an event or membership issue on the phone or face-to-face with any staff or, downloading an online subscription registering for a webinar or subscribing to a newsletter  At such times, the information we may collect includes:

  • Your name, business address, phone numbers, email address and contact preferences.
  • Your occupation/job role function.

To keep your account secure, we do not collect credit card information over the telephone, and any payments must be made either through our secure website which interacts with Stripe or through direct transfer to our bank account.

By providing your personal information you consent to its use for the following purposes:

  • Providing event information.
  • Assessing your interest in our Association direction.
  • Developing and improving our services to align with our members interests.
  • Maintaining CPD schemes.

In addition, your information allows us to send you direct marketing communications including announcements, special offers, and training events that you might like to hear about.

We always give you the option of electing not to receive such notifications and an unsubscribe link is provided through all our correspondence in accordance with legal requirements in Australia.

IAQAA will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date for the purposes for which it is used. Members can access their personal information that we hold and correct the details you have provided at no charge.

If you wish to access or correct your personal information, please contact our Secretary by email at

Sharing of personal information

IAQAA will not knowingly share your information with a third party without your permission. In the event that a person requests contact details for a member, we will take their details and pass them onto the member, not the converse.

You can elect to have your name included or removed from our online Member Directory when you join.

Subscribe to the IAQAA Newsletter to stay up-to-date with future events and industry updates